Saturday, September 25, 2010

--Richie reached.

Part of being a Team Manager, is also profiling agents and identify each coaching styles applicable for each of them, and most of the time age matters. It's not that this is my first time to handle an agent ten years older than me. In the past,I did, and frankly, it was tough. Besides their diminished absorption rate, they tend to overlook the authority coming from a younger person. They have their silly idiosyncrasies common to people ranging between 39-40ish. I got these two new hires one in the late thirties and the other in the early fourties. The moment I saw them, I felt a rock hit me real hard til I knocked down. The younger one just left a resignation letter at my desk while I was on a one day CTO. Effective immediate resignation?--I think it's not ever applicable anywhere unless it's really worst.-so good riddance, eh? Then the older one was causing me terrible headache. She's developed plenty of reasons to skip work. One: She came to work asthmatic (though it didn't looked like it)-Two : Half -day due to a pain on her nape and third: dysmenorrhea??? @ 44? Shit! REally..It was really unbelievable. IT's one sickness most women use to skip work or get rid of household chores. She brought a medical certificate all of a sudden stating an asthma attack and not pain from dysmenorrhea. So my profiling of agents at her stage were right.
So, the other day, I coached her on when to use emails appropriately,,unfortunately the one I caught was something I cannot ignore. For the sake of security purposes, I wont say it too much....I got her due process form, stating what happened. --This was Thursday. COme Monday shift, I found a piece of red rose, a greeting card and a custard cake. I thought that I had a secret admirer somewhere,,,but she gave it. It was the most weirdest thing that I ever went through...

Friday, September 24, 2010

--Being a proud Mom



I hate PTA meetings. This is an avenue where most parents get to talk about their kids, status quo in life or sometimes it's a runway to boast around material things. , and so I hate that. Today, I got to attend the first HSPP Day of my daughter at school sans her father who was at work. It was a new event for me and I was partly excited since Xy landed the first spot in her class (finally!) even with lesser attention coming from me in terms of reviewing lessons and stuffs. When she said it to me the day I called her to pick her report card, she was surprised too. Then I realized that my daughter has innate intelligence although I told her not to be extremely complacent. I thought, would I have been the same if I had given this kind of privelege then? , probably I would have. Mothers at this age are more oriented on the competencies of a child at school unlike how it was 27 years ago.

The crowd was totally different compared to the previous school were she were.One good reason why I have to choose pay more to have better education, good learning environment and an uncompromised quality of education. She was among the prettiest in her class, modesty aside. Most of her classmates were "healthy" and plain jane. One parent started the conversation and she was around my age. She congratulated me surprisingly since we haven't exchanged names yet, so I realized she knew I was Xy's mom. The entire event was filled with activities where both parents and kids are involved.I almost got teary eyed when she handed over a small epistle they did for us.Touchy.. Food was served at the end.

I am a proud mom to daughter like her. Someone who can manage under minimum supervision.
I love her so much.

Saturday, September 11, 2010