-W-O-R-K, spelled out

At this moment, things are just going back to normal. We were all unfortunate to be poisoned by some precooked carbonara sauce which caused a lot of discomforts to my stomach, my two daughter as well. I was feeling pseudo bloated so I'd stress my self on what not to eat, and what to eat. It made me feel listless and awfully unhealthy feeling. I realized that I slide back again from the diet,(not that I pig out a lot), it's just that the fiber meal, fruits and no rice on meals slowly died down.We eat out most of the time, but I always watch out the food that I eat.

Back to work now. One absence was worth a big tons of work left for me. I promised my boss to keep the deliverables done over the weekend, so I've got no more excuse. Today, as soon as I got all my applications running I starting finishing my audits. This part of deliverable is so cumbersome I think although this is an avenue for me to explore my agents challenges and opportunities.I get easily irritated that those challenges are never new and infact was part of what I discuss during my coaching sessions with them.So I guess, people are just so obstinate by nature. I would've ace quality scores given this kind of set up if I was still an agent. The funny thing is they whine a lot about the difficulties and changes on scorecard, when all that we are doing is trying to fit their best abilities in it.An agent "thinking" is so superficial by reasons and what they do is support by airtight alibis.Stress fills me in while I wallow over these people who carelessly just spin their scorecard without thinking twice. Me and my colleague used to share the same sentiment about being so frustrated.Frustrated is the best word to fit on how it felt to be disobeyed when you are telling what is right. Somehow, it gives me a relief that I am filled with reps with mature individuals and people who can work under minimum supervision.SOme other task are just futile and shallow in essence. Things that a boss said to "do it coz I say so!"

Still, at the end of the day,I feel lucky. The weight of the responsibility given to me is something I can handle plus the respect they give to me. I try to keep my countenance managed at all times and be a role model to them,in all aspects. I know that some people sitting on this black armchair, taking in calls 8-hrs a day,5 days a week, are vying for this position, but they have to work hard for it. Numbers is not the only reason to make it happen. Attitude is a difference not everyone possess.