----Gastronomical Adventures

Eight months?...That's how long I have not been frequenting the gym. But anyhow, it doesnt stop me to keep an eye on my diet. My greatest fear will come to me very soon if I dont do that. I always tell myself that if my weight ever go out of proportion, I'd commit suicide..During meal, at least I get to be very conscious of the calorie intake. Myk and I eat out a lot. at least 75% of our meals are served via restaurants or fast food chains.Som I thought of giving a review on each of the resto we visit. Besides the common Filipino fast food chains, we've also tried several restaurants.

Today I'm starting this gastronomical trips at The French Baker". It is a Filipino owned resto serving a variety of pasta and soups, and bread, since it's a famous bakeshop. We have eaten here before, long time ago, and I know it wasnt a good experience...so I'm giving it another shot.On food, Im not the adventurous type. My comfort zone has to be met all the time otherwise, I'll regret it all through out. i ordered Chicken Ala King, and Myk took Lasagna verde which was baked with spinach..some cheese and herbs together. Myk has not eated spinach before..so it's gonna be his first. I know what chicken ala king taste like so, I don't have much to expect.

Out 10, chicken ala king is a five star, lasagna verde is a 7. Although it didn't look like much in the picture, but the taste was good for the price. Less calorie but full of protein and energy. My order had steamed corn and asian salad, which was superb. I'd come back again and probably try another set..

--Wanderlust III ( The Joy of Intimacy)

The look in your eyes
show muted fear and doubts.
As we walk farther
from the darkeend world
The journey seemed endless
bu the will is infinite
We rested for a while
under an enormous tree
i gazed at your tired eyes
and whisper these words:
" Take me to your world"
"But first, take me to your arms"
We embraced tightly,
as if longing for each other.
The embrace ignited the fire
the flame of inner passion
in a realm where only us
could bare the truth within
I kissed your ears gently
and touched your nape soothingly,
I looked at you intimately,
and held your face gently.
"Can I kiss you my love?"
I saw no response...
but you closed your eyes..
I also closed my eyes..
and let the love direct me.
In seconds our wet lips collide...
The burning love rampages on
with desire only heaven knows,
where the warm breeze,
took us into its arms,
and covered the place with intimacy
The sky was filled music
The mountains echoed in poetry
I felt electricity rushing within us
the moment embedded in our thoughts
lingering in our fearful hearts...
A kiss that can last forever...
ceased, for us to move on..
You smiled at me and said:
"HOld me forever in thy arms"
"My world is your home"
The journey might be long..
but as long as we are together....
We'll see the light of your world..

---Wanderlust II (A visitor in my world)

...
This is my world
No light could escape
the grasp of darkness

...
A vacuum of sin and beyond
trampling the weak
grinding the innocents
...
The dance of the horned ones
and the songs of the banshees
rumble accross the ebony walls
...
I walk further from the party
deafened by the monotony
of haunting miseries

...
Then with a glimpse from afar
I saw a flicker of light
accompanied by a faint whisper
...
As you near,I saw your eyes
sparkled and died down
as you saw my face

...
"I thought this is your world"
"You should be alive in glee"
Your words muted my voice.

...
I ignored your statement
I looked at you and smiled
"come visit my world"
...
WIth a thousand miles to walk
we never lose a word to speak of,
wandering amidst the darkness

...
For the first time, I felt alive
Your song touched my soul
and made me see the light

...
In every step we took
I would read to you a poem
You would glance at ame and smile

...
The tour came to it's end
I stare at you blankly
You looked at me with fear

....
I held your hand and inched closer
I slowly closed my eyes
Quietlym our lips touched with fire

....
The moment ever so magical
a kiss that nurtures the soul
and heals the wounds of the past

...
I wish it could last forever
But alas you're only a visitor
here in my desolate world
...
" I thought this is your world"
"You should be alive in glee"
Again I whispered these words.

...
This time reply
With a twinkle in my eye
"This was my world...."

..Quondam Asinine

---sponged

In living daylight
stumbling on the mire.
while fetid steam grows
All over my skin
is the earth gnawing
each inch of fervor left
yet anonymously
with freezing hands
unfolds a still sunlight
without any transcending
heat.
and firmament pouring down
unlike these fragments
gradually killing my senses,
the rain stops.
with definite movement and flow.
a macabre of two shadows
dance in lust
unlike these rain it stops.

---Wanderlust

My late evening promenade
brought me here,
I walked consciously at the pavement,
Oblivious of the distance I've traveled.
I hear crickets hum their own tunes.
Dewdrops glistened as moonlight struck on the grass.
In the midst of nowhere,
It's paradise, I'm alone.
Under the crescent moon,
I groped, at an slow pace.
With my head downcast,
I saw a shadow,
another figure, thriving for a direction,,..
Like me.
As I looked up, our eyes met.
Doldrums creased on his face.
We exchanged glances,
Gazes akin to feelings.
Like a raconteur, narrating both our past.
Pains and emptiness that spells your suffering,
Fears and longings I harbored.
Silently we talked.
While I willingly listened,
as you whispered softly.
Words only loneliness knew.
Yet, we both understand.
He reached closer to me,
until our body touched.
An embrace, planting more emotions in ou core.
I didn't refuse in anyway.
No words to say.
Gradually, you moved and held my chin.
You press gently your lips on mine,
Damp and cold.
Suddenly, I turned away and looked
into your eyes... then I cried.
It's not regret I felt,
nor pain it emanates.
In the serenity of the night,
Your heart raced faster, I can hear
We belong to a different world..I said
It's not me you need yet..
Time, peace or it's yourself you ought to find.
"Did I hurt you?",I asked.
"No." you replied,
Though I know that you lied.
I looked around and saw the sun
has ascend to the horizon.
Like a wicker in your heart,
Igniting the embers of cheers
Abiding within you for years.
I guess we are a poltergeist of the waking life.
Trying to create a world that only our mind can make.
So the moon bid goodbye for another day to come,
While the cold of the night melts as the sun climbs,
And crickets hum with diminishing sound, We also bid Adieu.
Quietly, I assured, We'll meet again. I'm sure we will.
Without turning back , we started separately our journey,
A journey no one knows the end.

--Longest Summer

As the days passed by,I cannot count how many times I complain about not being able to repose and get rest. Almost everyday, I come to work like an empty battery. I hurdle over the minutes I work feeling sleepy while my productivity is at stake. It's summer. Each time we have casual conversations at work, or people at the train speaks of the same complain.
Just earlier, Meralco was rying to fix something so they had to turn off the electricity.That's ironic. So, I decided to go to work early, take a nap and have rest.But alas...more ironic things happened.I went straight to the snooze box, took a bed and when I was about to lie down, the face of one former rep who passed away last year suddenly flashes her face through the one sleeping beside me. My body went jittery, got up, and hurriedly walk out of the room. My drowsiness got off me right away...so I ran to Starbucks downstairs and sipped caffeine as much as I can!!!
Can summer just end NOW!.

---Froyo Addiction

"What froyo!?" Is that a new cartoon character?I was thinking probably they meant Pocoyo, the Italian cartoon. My naivety was just too obvious when I heard it.During my dad's birthday, my sister told about her yoghurt concoctions. Her friend bought her this little device to make a home-made yoghurt with local fruits, and she brought us one time,, and I think it was good. It was nothing to me. I am a fan of yoghurt even then until I didnt realize everyone in the world is already addicted to it.When we went to the mall aling with the kids, Xy asked me to buy her, a frozen yoghurt at Red Mango...so the addiction reached her to my surprise. She told they had it when her aunts brought them there.
So, we went to the store. The queue was a bit long so she went to buy anyway. She's a great yoghurt lover so I let her be. While watching the queue, I realized that Filipinos, are generally into buying what's hype to the point that some of them are forcibly trying to appear like socialites. Frozen yoghurt has been there all along, and why suddenly it's becoming a favorite? Is it because it's expensive? From the countenance of some of the people buying there, they don't even look like one. Oh yeah, probably I'm so judgemental...but the basis of my observations are not on what they wear or the scent they carry...It's probably the way that they talk or act when it awkwardly appears on them. No,I'm not cynical.or snobbish.What I'm trying to say is that. some people rides on popularity of something.
I dont know.I just hate their sort.

----Social Scavenger

Most of the time, I find interest in observing peoples' action, while eating, riding the train,walking or whatever. I would stop my gaze at them discreetly. This morning, I had another chance to witness something I think is peculiar. Me and Myk, went to the mall with Bruce. He bought this cable last night to help him connect his pc and laptop at the same time, but with the mobility to do work downstairs when it's extremely hot.
while we eating at a common resto, a man of late 40's sat as soon as the two women left the table. I thought that he was simply aiming that spot but he slowly bussed out the rest of the dirty plates and carefully left the untouched food in front of hiim. While the rest of the people aroud were busily chewing their food....I was staring at him. I sensed that he's up to do something. After a few minutes of close surveillance to the crowd, he ate the left over food, vamoosed and went to the driking fountain. Still he didn't notice my guarded eyes as he walked away ...I followed him with my gaze while he was looking for another prey. If you look at how he was dressed up,it was nothing out of ordinary.,,khaki shorts, off-whitish tee shirt, slippers and a small plastic bag. It's a better way of getting food to eat than waiting for the garbage trucks or begging out in the street,comfortably eating at an air conditioned place eating cleaner food than the hobos loitering outside the scorching summer heat.

----Our new baby!

Summer.Everyone complains of the scorching heat. My husband whines on how he works uncomfortably while the fan rotating is blowing hot air, and he wishes to have a laptop so could have other choice of working besides our room. And so finally, we bought a new laptop, Bruce. I like the way she perfoms, and it means I can blog more than often. We now find ourselves at coffee shops, restaurants or malls where wifi is ubiquitously accessible at no cost..This means I'm becoming more of a blogger now, which is rather worthy than fb'ing 100% of computer usage liking statuses of some narcissistic homo sapiens feeling so ever popular.

-Just outright honest!

It's been four weeks now, since I have not been able to get a good night sleep. My team was able to bid for a fixed schedule for three months, April,May and June. I was happy that we were given that privelege to be on the fourth spot out of forty teams but to this day,I realized I chose the wrong time. I should've have chosen the late shift so that the sun is already set, it's a bit colder and more condusive for sleeping. But regardless, I always try to manage to come to work on time. Our log in sheets are just considered as we enter the premise.The other day, one of my co-tm came in a more than two hours after her scheduled time and accidentally found out that she wrote a different log in time. I felt a bit of unfairness to think that I never lied on the time I come in for work.

At the back of my mind, it has to be addressed right away. During my business review with my OM, I told her of that. Suddenly after our one on one, I feel guilty that I shouldnt have done it in the first place. I know that there will be a controllable measure she's gonna do stop it from happening...and so here it comes. She was requiring everyone to log in to the AVAYA plus the log in sheet. For sure, my co-t's would hate me for doing this. I shouldnt have done it and just let her be guilty all through out. Sometimes by being so honest sucks.

--Being a Mother...being a child...

I grew up in a big family where I have got six siblings. My mother calls us as her seven angels, because we are all girls. My Dad's genes are scarce with creating men to propagate the clan as they say. Regardless, we never felt at any instance my father ever being disappointed with us. We are all born at least 3 years to five years apart so that makes it planned I guess. On my seventh sibling, my father's last try of luck, he stopped wishing to have a son. I know that he is destined to have girls like us to take care of them as they grow old and not one of those he passed on his hammer and saw. As I grow, I was taught on how to be more independent, learn how to value little things, and what mold me probably now to become persevering by studying hard. My parents send us to good school regardless if we have meager staples.
We were never a problem to my parents. The seven of us completed college degrees and not to ever involved in vices, smoking, drinking,premarital sex, truancy...name it. Having a relationship within the education period is a big no-no to father. I recall my father driving away guys who frequents outside our house. He knew that they were merely staying there to have a sight of us. Although, my father was a certified martinet, we grew up sociable, religious to a certain degree and learn to keep self-esteem. As soon as we graduated from high school class, we were sent to the Manila where it literally means they won’t be able to barricade us 24hours a day, seven days a week. I felt it was a relief since I’m embarking challenges outside of paternal guidance. There were hesitations from the way they would talk to us, pieces of advice we are to forever keep to maintain the dream they want for use. I remember the night I left my home was one of the saddest moments of my life. Even if it meant that I am to thrust my step a little forward to a new chapter of my life, where independence will be my very own delight, I knew that deep inside me I will miss their presence. I'm leaving the cocoon I have woven since birth. I'd be missing my dad most of all and the frequency of us talking again will be lesser and lesser. This was the time I also confessed and admitted to myself in soliloquy that I'm a certified dad's girl. I was the only one amongst my siblings who sleeps with him and is interested of the manly chores he does.

After a while, I was able to cope up with homesickness. At first I would sob secretly on my morning matins or evening vespers, until it came off gradually. College was fun. This was completely different from high school. I have learned so many things from being frugal and spendthrift, to being lavish...to be stalked and admired at least several times and in the end turned each of them down...and married. All through out, I realized that whatever my parents taught us, or probably how I was influenced with poverty and education, being the ticket to a good life, I, us, the seven of us, never faltered in clinging to that old advises. I may not have been spoon-fed when I was little, or probably cuddled so many times by my mom, nor had birthday gift ever from her, or may have been hugged or kissed when I do a good job, or whatever mother's sweetness, I can attest to the fact that my mom, my dad loves us more than anything else in the world. We have overturned upheavals while we are away from them as we grow, but it didn’t change our values in life. Now, that I am being a mother of two plus two, I am not sure if I can implant that same upbringing as my kids grow. I’m not clingy with them or at least I try really..Yet it's too soon to say I am a good mother. It's a profession no one could ever perfect. And so I realized that my mom was good enough to raise me like this although I am not an easy child sometimes when I was with them.

I give all of my hearts out to my mom. Who’s one of the greatest there is.

--- Scars of the Heydays

I forcibly opened my eyes, awakened by the screeching cars passing our rented place. My sight was still blurred and half awoke I could hear my sister saying that the water supply is running low today. It didn't trigger me anyway. It's quarter past eight and I should be hurrying for my nine A.M. class but my body is still curled up in my bed. The eastern monsoon giving the cold temperature during the first month of the year is tempting me to sleep longer. My lazy mood melted when the sunrays started to peep through the door. I admonished myself to be more reluctant of the time however. Leisurely, I prepared myself for school, skipping breakfast.. (as usual!) I was so surprised to see that the España Blvd. at this hour is usually queued with vehicles jam packed with sleepy-headed passengers, swaying to and fro almost bumping the next passenger's head. But this morning, the traffic was so light.
Enroute to school, there were many thoughts entertaining me. Yesterday, I greeted my parents of their wedding anniversary through a phone call. Subsequently, realized that I haven't stayed home longer than before, after my high school graduation. A sudden tinkle of melancholy rang inside of me that I have gotten used to ever since my college. I wish I could be home every weekend then back to Manila again. But since it takes four hours of bus ride and two hours of ferry trip plus half an hour travel to our town from the pier to get home, it is very impractical and tiring on my part. Not to mention the seasickness I get every time I miss to down a tablet of Bonamine. Oh, how I hate that feeling! On the contrary I still feel lucky that I could be home within the day compared to some of my friends who spends two days before they could get home. Anyway, whenever I miss my home, I resort to something that would make me feel like I'm there. Among any other thing that makes me really feel their presence is to stare on old photographs taken during Christmas, fiestas and family gatherings. And the most striking picture of them is the one taken during my cousins' birthday sixteen years ago. I treasure it so much because they are the only few pictures I possess when I was still young. Most of our pictures were washed away when that disastrous storm in the 80's hit the country and left many families homeless. That picture brings flashbacks of my childhood memories. Gone were those days when I ran half naked in the shore bathing, frolicking while basking underneath the high noon's sun with my sisters and friends who were also my relatives. Or maybe those afternoons, my younger sister and I sneaked from our noon siesta, just to play leapfrogs, hopscotch and "patentero" and we would run amuck when we hear three loud whistles from my father. I remember one time when we scampered and almost stumble down when we heard three whistles and laughed aloud only to fid out that it was our neighbor calling for their lost hog. Also those nights when the full moon is up in the firmament, my mom, I and altogether with my sisters played hide and seek, while the moonlight spreads at our backyards. Especially those weekends my two chums and I explored the mountain and climb up on our favorite tree, talking about our crushes and dreams. While we were up on the tree we watched the sun descend behind the hilltop. Once we nearly fall down when we saw a snake silently snoozing, while entwined in the nearest bough. Scary though, but it didn't stopped us from doing it again. Yet we become more painstaking the next time. Another was that twilight, I would bawl out loud from being punished because I neglected to do the assigned household chores to me. Likewise, those birthdays I had envied my cousin for their lavish celebrations and me, feasting before an ordinary pansit and loaves of bread. Cakes and balloons and hotdog on stick were my symbols and yardstick of a birthday celebration. I felt sorry fro myself then and in spite of that, I ever blamed my parents because they made us understand our plight. Yet, I enjoyed them all. Maybe I could never do it again the way I had enjoyed it during the heydays of my childhood. Those times when my only concern is to play and have fun. Since most of my contemporaries were already married while others are not living there anymore. I am the only whose left fancy free so it could never happen again. Things have slowly changed now and will have to change in time. Two years ago, my younger sister and I meandered to the mountain where we used to go. It was still the same, though the tree where we used to climb up was already lying on the ground, ready to be hewed for firewood. The foot of the mountain was cleared from bushes and tall grasses, yet the memories yester years still remain. The giggle still echoes, reverberating as I recall. I tried to shout at that moment then heard my echo and felt like I'm young again. The voice I had played and listened the way I did years ago. Looking back at the memories and see some scars reminds me of my childhood adventures. I never regret them. I am happy now knowing that it once happened to me because it made me who I am now. Maybe if my parents weren't too strict on the policies at home, I wouldn't learn why life has to be bitter, sour, pungent or sweet. It is for us to be taught and learn from every trial. The honking of the car behind the jeepney where I was riding on evaporated the playing past in my head, though I have yet to reminisce. Perhaps, tons of them. I barely have five minutes before nine or before I will be late. I alighted from the vehicle and walked past the students at the walkway I have trekked umpteen times. Still the realization lingered in my head. I plainly spent one half of my life at home and memories cling on for a lifetime. It doesn't matter now if I can't do it as much as again. I know I had a good time. My childhood is like the prologue of my own book, for most part is spent away from them. I have to face it whether I want it or not. A melancholy I have to get used to, in time and a challenge I have to face. Well, life is unfair. Whoever said that life was fair, tell me?

---"Great email and tactic"

For quite some time now, I have been constantly contemplating on how to drive a specific metric sans monetary rewards. In a call center setting, giving an incentive is one of the greatest way to drive a metric in a short time. We handle mostly people with diverse attitudes and money catalyzes a change. It's been three years since I have primed a tool called "ACE". To put it simply, it's a tool where the utilization rate is measured according to how each treatment are used in all single calls in the aim to boosting sales revenue, higher ARPU and reducing churn. So my ultimate goal is to arrive at 60% utilization, which means agents must use it at least 6 times out of 10 calls, given that they have 100% offers. Now the challenge is how I can tell all team managers alike to rally it on their team, so to come up with the desired goal. It was difficult since there's no money involved.
The other day, after attending the conference call, I suddenly felt irresponsible for not getting the right person to help me behind it. My accountability has not completely surfaced. Trying to reach out through emails is one thing, but how do I get their buy in?..Last year I have emailed the distro of the current site standing, although the lift were very minimal, still it didn’t reach the goal. I was thinking probably some just automatically deleted my email thinking it was gibberish and non sense..since my name on their inbox does not give any urgency to look into the email. I tried a different approach this time..And I know I'm sure it was read by those I've sent..I promised to myself that I'm not going to leave this primeship without hitting the goal.

Upon sending my email, Joy, one of my co-team managers, emailed me to say that she liked my writing style and committed to drive the tool to her team. I recall talking to her about it last year, since her team has the lowest in my cluster. So I thought, it worked .After breakfast which is my dinner, I checked my email, like usual.. It was a response to the email I have sent earlier. It's coming from our VP saying.....
"Great email and tactic”. It gave me a sudden delight and I want to almost faint in happiness. That one sentence email sparked a certain motivation that I know I will be supported by no less than the VP of my company. My time stopped for a while..It was the first time I was ever commended by him...for just sending an email...like that.
I became a playwright at work. So I thought of sending one of those again by the time I follow up the running month to date.
Thanks Warren!

--Birthday Duo.

Two of my sisters are celebrating their birthday today.On my way home, i placed her a call for a quick chat.We plan to eat out on Friday all together with the seven angels since most of us are pretty occupied today. I dropped by at RAzon's to buy the halo halo (haha can't resist!).
Same thing happend after an hour of repose,I awoke past 11am perspiring amidst the AC and fan running, so I had to turn AC off to stop the uselessness.My neck was torturing me and I just gained a stiff neck.With all the bills coming in for the school year, I want to squeeze buying the AC, not for luxury, but moreso as a necessity for both Myk and I. We have so may plans for purchase but not this month until the AC thing came.
It's 4PM now and I haven't got any sleep at all. I almost toss my self upward to get the most comfortable position to doze.I came to work sleepyheaded. At work, coaching and deliverables are already out of hand. It's another day later..need to catch a nap.

-Items on sale are stale!

Another day is gone. Me and A took the shuttle. While most of the frequent riders were sleeping, we talk about sentiments that probably we both share with.
I know for a fact hers was a totally different plight than mine, I still feel the sympathy within. We sat over hot porridge adjacent to the company we both work, and there again sulked over and over. Ironically, it was giving a temporary relief. My phone's battery got emptied so I forgot about texting him; anyway he would be sleeping to this moment. Then we went home.

I arrived feeling a little grumpy. We actually planned to have breakfast together, but when I came he was still fast asleep. I tried catching a nap but arose when the heat was starting to make me sweat even when the AC and fan are on. We planned to go out to buy some household stuffs plus I'm returning the sandals I bought last Friday. I’m in a don't-mess-up-with-me mood, so I have a few inches left to bear with any slightest discomfort I will encounter .Unfortunately, I'm being put to test today. It was not those inexpensive shoes in fact the brand is famous enough in shoemaking. But the ones I bought proved my impressions wrong. Even ALDO shoes can break too, but only as time goes by and not when barely new. I wore the sandals last Sunday, but a few minutes after walking down the street I realized that the heels were taken off because I can feel the unusual sound as I walk. In dismay, I went back home to change my sandals into a slipper instead. Today, I'm returning a damaged item. I waited more than an hour for that f**ng supervisor to come back and decide whether or not I can purchase another brand instead. Myk almost lost his patience too and approached the saleslady. I almost rolled over my eyes in disdain when I was talking to them coz they won’t allow me to change the item but in the end succumbed to my demands. I could not think good anymore.. So, I ended up buying more expensive sandals since I cannot find the styles that I wanted. Myk told me to buy pants,(I have plenty of those), shirts (even more), make up (not in the mood to choose face paint today)...so I had to buy another pair of sandals.

One thing I have learned is to always scrutinize the things that I buy especially during sale period to avoid wasting your time and money to return a stale item. I would rather buy expensive ones and get the quality out of it. After the long wait, it’s almost past two pm and we haven't had lunch. We decided to eat at Razon's to alleviate the annoying experience by eating their best halo halo ever and pancit luglug.If it wasn't only for the calories, I'd eat two orders.

-W-O-R-K, spelled out

At this moment, things are just going back to normal. We were all unfortunate to be poisoned by some precooked carbonara sauce which caused a lot of discomforts to my stomach, my two daughter as well. I was feeling pseudo bloated so I'd stress my self on what not to eat, and what to eat. It made me feel listless and awfully unhealthy feeling. I realized that I slide back again from the diet,(not that I pig out a lot), it's just that the fiber meal, fruits and no rice on meals slowly died down.We eat out most of the time, but I always watch out the food that I eat.

Back to work now. One absence was worth a big tons of work left for me. I promised my boss to keep the deliverables done over the weekend, so I've got no more excuse. Today, as soon as I got all my applications running I starting finishing my audits. This part of deliverable is so cumbersome I think although this is an avenue for me to explore my agents challenges and opportunities.I get easily irritated that those challenges are never new and infact was part of what I discuss during my coaching sessions with them.So I guess, people are just so obstinate by nature. I would've ace quality scores given this kind of set up if I was still an agent. The funny thing is they whine a lot about the difficulties and changes on scorecard, when all that we are doing is trying to fit their best abilities in it.An agent "thinking" is so superficial by reasons and what they do is support by airtight alibis.Stress fills me in while I wallow over these people who carelessly just spin their scorecard without thinking twice. Me and my colleague used to share the same sentiment about being so frustrated.Frustrated is the best word to fit on how it felt to be disobeyed when you are telling what is right. Somehow, it gives me a relief that I am filled with reps with mature individuals and people who can work under minimum supervision.SOme other task are just futile and shallow in essence. Things that a boss said to "do it coz I say so!"

Still, at the end of the day,I feel lucky. The weight of the responsibility given to me is something I can handle plus the respect they give to me. I try to keep my countenance managed at all times and be a role model to them,in all aspects. I know that some people sitting on this black armchair, taking in calls 8-hrs a day,5 days a week, are vying for this position, but they have to work hard for it. Numbers is not the only reason to make it happen. Attitude is a difference not everyone possess.