Sunday, May 31, 2009

Same old Same old

The two weeks workshop is over but the training is still on going.Somehow the battle between sleeping and mental stress is gonna lapse, at least for a short while.The implementation that is required has more pressure than the actual classroom training. This one needs more focus and direction since I'll be dealing with results comig from people I manage. Sometimes, I feel the disappointment and frustration that even after close monitoring, constant coaching sessions..this seemed a futile initiative to hone people at its best. The more that I tried to be diplomatic yet lenient in the approach, I dont get the result that I need. All I get is a group of people staying in the company because they like their Team.. which is definitely a consolation.Still at the end of the day, my boss' questions is how much you have delivered in the table and not how many people have stayed.

During the training, I realized that hiring people is as equally important as attrition. The cost of training has lesser value than that of agents leaving the company. But when they are already in the operations, some rules are kinda repetitive to some extent, as a result of desperation in aiming to achieve the goal.We kinda neglect the fact that these people just needs good foundation and perspective as soon as they start. However, when all else have already been provided, and still fails, what the real issue now.? I know for a fact that the selection process is not that calibrated. We based our decision to hire someone on experience, communication excellence and giving the smartest answer during the interview process, which can sometimes be influenced because of how they sometimes look,,or how that person is connected with whom. The training has made me realize quite a handfull of things which I hope I've already known way back then, when I was starting.Now, it's even a harder task to actually try to straightened some bended backbones. at least this time I know HOW to start to make things right.

Wednesday, May 20, 2009

My Childhood Friend

Today is our second day woth ONTRAC training. I am still coping up with the schedule and my body clock to be asleep by 4am and be up by 3 pm.The topics are still light and computations are not yet being discussed,,,which is the toughest part. At past 2pm, I quickly got up from my on and off sleeping patterns to meet my childhood friend at Starbucks. I came a little late coz the heat is just so much to get by. After 4 years we've seen each other again. The usual reminiscing of our fond memories of rustic getaways and the corniest fancies over some cute guys when we were young came in. Unfortunately, that's is an area of her despair, I mean despair considering that she's never had any love since we were growing. Probably because she's given me so much support dealing with my fancy crushes. Now, someone is trying to win her attention and I told her not to be too grouchy but still reserve. I can see an eye candy in her life. She's also handed me over a pair of sunglasses and some cute smelling lotion..which I really appreciate of her. Nothing much has changed in her except that she's much prettier than she used to be. I remember the old days. After a 4 hour of get together I left her with another friend she's meeting.

At the training I almost dozed off...I cant fight. No amount of coffee ever woke me up..too bad!

Tuesday, May 19, 2009

ONTRAC Training -Day 1

Luckily I was one amongst the chosen ones to undergo another leadership training. At first I was told that it was given to those who arwe not meeting the metrics

Saturday, May 16, 2009

Day 3: watch your weight.

It's my third day at the gym. One my reps graced to accompany me

Thursday, May 14, 2009

coaching the uncoachable

It's a lazy day. Spending time auditing calls is routinary and it induces sleep. The other boring part is that, when you are on the coaching sessions

Wednesday, May 13, 2009

Day 3: The weight is over

Yeah..It's been three days since I am officially in a gym class. My muscles have started to get the hang of the stretching and treadmills sit ups and biking. The pain went off as day progresses. Amongst the exercise, I really love the treadmill..but I hate coz I get dizzy and my world rotating as soon as I finish the stretch

Tuesday, May 12, 2009

Politics really sucks

Two weeks ago, I lost my phone at work. I felt that an investigation wasnt necessary since I'm sure the blame will come back at me. The 5s policy taught during our Sigma training will fall into place regardless. I treated it completely a dead issue up until 7 days upon losing the phone, someone wants to return to me and the sound of her anonimity became suspicious to me. On her own given conditions, I agreed to meet up with her and in the end I called out for a change of venue.Then the next thing, as if nothing happened. No one called. And no one meet up to return my damn company phone

Monday, May 11, 2009

Don't Blame me!

Last Sunday, I bumped into one of my friends blogs. She happened to be one of those I met and had few spats before time passed us by and oblivion just came..someone I dont want to be with anymore if given any chance. I felt it is too late to react on what she wrote since it was stamped August 08, but I feel that I was blamed for something that she is all accounted for and no one else. Explanations are the last thing I ever want to hear from her, and the thing is,I never expected to be the one's on top of her list.
...

Sunday, May 10, 2009

-a mother's day thought

I am guilty of the word mother.For such a long time, I felt like I wasn't acting like a mother to my kids...
....I missed the nights they sleep while I was at work when supposedly a mother is beside them
....I missed the milestones they have while I was sleeping during the day
....I missed the times my second daughter learns to say words and little things..
....I feel sad that they have accustomed to be with their grandma. instead of me.
....I envy the closeness my kids gives to their grandma which I was supposed to get

what I have I done?Do I need to give up the graveyard shift and venture another career?
or I just don't know how to show them at all?

Saturday, May 9, 2009

--questions of happiness

I stopped for a while.I didnt know the things that would easily make me happy but let me try.

I am happy when.....
1) my kids are all spick and span.
2) everyone that I love are physically ok.
3) we have food to eat.
4) my hubby does something that surprises me.
5) my team meet all the accounts' goal.
6) I get to see old friends.
7) I get to buy cheap but with quality clothings

I will be happier if
1) i have more money so I can provide easily
2) i get a salary increase.
3) xy gains a little weight.
4) bring my kids to DisneyLand
5) my hubby get to fix his teeth*
6) i lose more weight.


Things that I hate about:
1) I have difficulty of forgetting painful past.
2) unfavorable politics =)
3) heat.
4) perfume causing migraine.
5) people messing up with my things..
6) liar.

Friday, May 8, 2009

Eat right, look bright..


Maybe part of growing older and older is being more concious about almost anything especially the physical outlook.I started noticing this excess loose skin, watch the calories I eat, manage my weight like I usually do and gain composure at par.I am not trying to compete amongst the carefree ones and sometimes, my hubby would always tell me that I'm over-conscious of myself, and I realized that. I have no discrimination at all with obese people, sometimes I just hate their guts when they dress up skimpy clothes and all you see are screaming flesh through the ample fabric they wore. They wear odd fashion for me and I ended up asking them silently in protest of how they have overlooked to watch the amount of calories they get from two pieces of fried chicken, two extra rice soaked in a soupy gravy and a large soda to get that burp.These are comfort foods but moderation has to be there all the time.
So, I'm taking up gym sessions offered gratuitously by the company I worked for. This idea of enrolling into a gym class is one thing I have been thinking about. And now that I can get it at the comfort of my work, it's an answered prayer.
This morning, my elder sister Ate Cess and I just the first phase of the gym class. We went through a two hour physical fitness test where our muscles was stretched a little bit than usual.
Vital Statistics : 34.5/29/35.6 weight: 118 lbs height : 5'2'.
Obviously, there's really a lot of things going on with the waist area. Hopefully, I get the result in 3 months. :)

Thursday, May 7, 2009

"kitchen stink drama"

I have seen enough. Probably, no one will ever completely understand how periodically my view swings. I doubt it.Unfortunately when you are in the verge of almost reaching out to be understood, all doors and windows just seem to shut before me, so I keep mummed and feel hopeless.